You can use these benefits whenever you need them, anytime throughout the year.
Available to all associates during Annual Enrollment.
Get answers to general questions about your benefits—medical, dental, vision, prescriptions, life insurance, voluntary benefits, etc. Representatives can also answer questions about the enrollment process and how to access and use the website.
Log in to the Primo Brands Benefits Service Center website through SuccessFactors (select the My Benefits tile) or call 1-833-75PRIMO (1-833-757-7466), option 2.
Health Pro Advocates are trained professionals ready to help you navigate the health care system. They can review your health care bills with you, answer questions about your insurance coverage, coordinate care with your health care providers, and find providers who are in your plan’s in-network.
To connect with a Health Pro Advocate, log in to the Primo Brands Benefits Service Center website through SuccessFactors (select the My Benefits tile) or call 1-833-75PRIMO (1-833-757-7466), option 2.
When you’re facing a large bill (more than $300) from an out-of-network health care provider, negotiators are available to partner with you and your provider to make sure the amount billed to you is appropriate—which could reduce the amount you owe. In many cases, negotiators can help save you 20% or more.
If you don’t save any money through bill negotiation services, it’s totally free. If you do save money through bill negotiation services, you’ll pay 35% of your savings.
Learn more and sign up online. Or call 1-844-891-8981.
FEDlogic is an independent resource that can help you and your household navigate and maximize state and federal benefits. If you or a household member have questions regarding Medicare, Medicaid, Social Security, Survivor Benefits, or other state or federal benefits program—or experience a critical event such as a major medical diagnosis, disability, or loss of a spouse—this service can connect you with an expert that can answer questions, assist with paperwork, and guide you to next steps. You do not need to be enrolled in Primo Brands benefits to use this service, which is available year-round.
Learn more online or call 1-877-837-4196. Use access code: primobrands.
The EAP and WorkLife Services benefit is available to you and all your family members who live with you. You can access a wide array of services and support, at no cost to you:
You can access all of this and more on the Magellan member website. Or call 1-800-327-2914 (TTY 711). To sign up starting in 2026, use Primo Brands as the organization code.
You can get special group rates and policy discounts on many types of insurance—including auto, home, condominium, renter’s, and recreational vehicle insurance. You pay for coverage through convenient paycheck contributions.
Learn more and sign up online. Or call 1-833-905-0408.
Pet insurance allows you to focus on your pet’s health—not how to pay for it. It helps pay veterinary expenses for your sick or injured dog or cat. Administered by MetLife, pet insurance is a voluntary benefit that you can add or drop at any time during the year.
Learn more and sign up online. Or call 1-800-438-6388.
Save time and money on purchases you already make with discounts, rewards, exclusive employee pricing, and free virtual classes. Find national and local discounts on electronics, home appliances, food and groceries, cars, travel, fitness, and more.
Learn more and get started online.
If you incur public transportation or parking expenses as part of your daily commute to work, Commuter Benefits let you use pre-tax payroll deductions to pay for those expenses.
To learn more and get started, log in to the Primo Brands Benefits Service Center website through SuccessFactors (select the My Benefits tile) or call 1-833-75PRIMO (1-833-757-7466), option 2.
If you want to enhance your job-related knowledge and skills, you may be eligible to receive financial assistance for tuition, books, and other eligible expenses.
To learn more and get started, log in to the Primo Brands Benefits Service Center website through SuccessFactors (select the My Benefits tile) or call 1-833-75PRIMO (1-833-757-7466), option 2.
The Primo Brands Retirement Savings Plan provides advantages that help you meet one of life’s important goals — saving for a financially secure retirement.
You are eligible to participate beginning on your date of hire if you are at least 18 years of age and a full-time or part-time associate.
You can contribute up to 90% of your eligible earnings to your 401(k) account with pre-tax money, Roth after-tax money, or a combination of both. You also have the option to contribute after-tax after you have met the pre-tax and/or Roth contribution limits. The type of contribution you choose depends on your financial goals and circumstances.
To support your retirement saving efforts, Primo Brands matches 100% of your pre-tax and Roth contributions to the plan, up to 5% of your eligible earnings.
You can choose from a variety of investment options. If you don’t actively choose how to invest, you will be defaulted into a Target Date Fund that aligns with your estimated retirement age.
Carefully consider your investment goals, retirement timeframe, and risk tolerance when deciding how to invest your plan contributions.*
Vesting refers to your ownership of the money in your account. You are always 100% vested in your own contributions. You become fully vested in Primo Brand’s contributions after 2 years of service.
The plan has an auto enrollment feature and an auto increase feature.
If you would like to change your enrollment, increase your contribution rate or make a different investment selection, log in to the Empower app or website.
*The target date investment is designed for investors expecting to retire around the year indicated in the fund name. The asset allocation strategy generally becomes increasingly conservative as the fund approaches its target date and beyond. Investment risks change over time as the underlying investment asset allocation changes. The investment is subject to the volatility of the financial markets, including equity and fixed-income investments in the US and abroad, and may be subject to risks associated with investing in high-yield, small-cap, commodity linked, and foreign securities. Principal invested is not guaranteed at any time, including at or after the target dates. Investing involves risk, including the risk of loss. Before investing, carefully consider the funds’ or investment options’ objectives, risks, charges, and expenses. Contact Empower for a prospectus and, if available, a summary prospectus, or an offering circular containing this and other information. Please read them carefully.
