
Learn what’s new.
Review your 2027 costs and find the right plan for you with the Help Me Choose tool.
Make your choices by November 6.
Visit the Resources page for the Enrollment Guide, FAQs, and a video presentation about Annual Enrollment and your 2027 benefits.
Each of the plans include “extra” services to help you and your family be well, including virtual care, gym discounts, support to help quit tobacco products, wellbeing programs to help you build healthy habits, fertility and family-building supporting support for diabetes, heart health, weight, hypertension, mental health, and personalized assistance with making appointments and handling bills and claims.
See the Medical Plan Extras page for details.
Log in to the enrollment platform (in SuccessFactors select My Benefits) to see your current elections, enroll as a new hire, make updates after a life event, and to access these resources.
You can also call the Primo Brands Benefits Service Center at 1-833-75PRIMO (1-833-757-7466), option 2, 8 a.m. to 8 p.m. ET, Monday - Friday.
Use the Help Me Choose tool for help choosing a medical plan that meets your needs. Look for Help Me Choose as you make your choices in the enrollment platform.
Use Ask Lisa, your virtual assistant, for any questions you may have. Look for the Need Help? icon in the enrollment platform.
Web chat or schedule an appointment with customer service. Look for Customer Service on the homepage of the enrollment platform.