Resources

Explore your options on this site and use these additional resources to help you find the coverage that best fits you and your family.

Guide

New Associate Benefits Guide
Guide

Annual Enrollment Benefits Guide
Guide

COBRA Benefits Guide
Video

2026 Benefits Video
FAQs

2026 Benefits FAQs
More to Explore

Eligibility for Benefits
More to Explore

Carrier Contacts
More to Explore

Medical Plan Extras
More to Explore

Prescription Drug Worksheet
More to Explore

Transition of Care Worksheet

Your Sources for Support

Log in to the enrollment platform (in SuccessFactors select My Benefits) to see your current elections, enroll as a new hire, make updates after a life event, and to access these resources.

You can also call the Primo Brands Benefits Service Center at 1-833-75PRIMO (1-833-757-7466), option 2, 
8 a.m. to 8 p.m. ET, Monday - Friday.

Use the Help Me Choose tool for help choosing a medical plan that meets your needs. Look for Help Me Choose as you make your choices in the enrollment platform.

Use Ask Lisa, your virtual assistant, for any questions you may have. Look for the Need Help? icon in the enrollment platform.

Web chat or schedule an appointment with customer service. Look for Customer Service on the homepage of the enrollment platform.

This site serves as a Summary of Material Modifications (SMM), providing information on various Primo Brands benefit plan changes that take effect January 1, 2026. It is intended to provide an overview of changes and information about some of the benefits you may be eligible for through Primo Brands. If there is a discrepancy between the information displayed and the official plan documents, the official plan documents will govern. Information contained herein is not intended as legal, tax or other professional advice. You should not act upon any such information without first seeking a qualified professional on your specific matter. Terms and conditions of policies may change. Please consult policy documents to confirm availability of benefits. All product and company names are trademarks™ or registered® trademarks of their respective owners. Use of them does not imply any affiliation with or endorsement by them.
 
Benefits may vary for union groups. If you are a union associate, see your Collective Bargaining Agreement for details about your benefits.
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