
Visit the Resources page for the 2026 Benefits Guide, FAQs, and a video presentation about your 2026 benefits.
Log in to the enrollment platform (in SuccessFactors select My Benefits) to see your 2026 benefits elections and to access these resources.
You can also call the Primo Brands Benefits Service Center at 1-833-75PRIMO (1-833-757-7466), option 2, 8 a.m. to 8 p.m. ET, Monday - Friday.
Use the Help Me Choose tool for help choosing a medical plan that meets your needs. Look for Help Me Choose as you make your choices in the enrollment platform.
Use Ask Lisa, your virtual assistant, for any questions you may have. Look for the Need Help? icon in the enrollment platform.
Web chat or schedule an appointment with customer service. Look for Customer Service on the homepage of the enrollment platform.